Terms of Service
This website is operated by Comfy Companion. Throughout the site, the terms “we”, “us”, and “our” refer to Comfy Companion.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
1. Online Store Terms
By using this website, you confirm that:
-
You are at least the age of majority in your state or country, or have permission from a parent or legal guardian
-
You will not use our products for any illegal or unauthorised purpose
-
You will comply with all applicable laws and regulations in your jurisdiction
2. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason permitted by law.
You understand that content (excluding payment information) may be transferred unencrypted across various networks. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
3. Product Information & Availability
We make every effort to display product information as accurately as possible. However:
-
Colours and images may vary depending on your device or screen settings
-
Product descriptions are provided for general informational purposes only
-
We reserve the right to modify, update, or discontinue products at any time without notice
All products are subject to availability, and stock levels may change without notice.
4. Pricing & Payments
Prices for our products are subject to change without notice.
We reserve the right to:
-
Refuse or cancel any order
-
Limit or cancel quantities purchased per person, household, or order
If an order is cancelled after payment has been processed, a full refund will be issued to the original payment method.
5. Shipping & Delivery
Shipping times provided are estimates only and may vary due to factors outside our control, including courier delays and customs processing.
Once an order has been dispatched, we are not responsible for delivery delays.
Customers are responsible for ensuring shipping details provided at checkout are accurate. We are not liable for orders delivered to an incorrect address supplied by the customer.
6. Returns & Refunds
Our Return & Refund Policy forms part of these Terms of Service.
Please refer to that policy for full details regarding refunds, replacements, and returns.
We do not offer refunds for change of mind.
Nothing in these Terms limits or excludes your rights under Australian Consumer Law.
7. Accuracy of Information
We are not responsible if information on this website is inaccurate, incomplete, or out of date.
Any reliance on the material on this site is at your own risk.
8. Third-Party Services & Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, accuracy, or practices of any third-party websites and are not liable for any loss or damage arising from your use of them.
9. User Comments, Reviews & Feedback
By submitting content such as reviews, comments, or feedback, you grant us the right to use, edit, publish, and distribute that content without restriction.
We reserve the right to remove content that is unlawful, offensive, misleading, or in breach of these Terms.
10. Prohibited Uses
You are prohibited from using this website or its content:
-
For unlawful purposes
-
To violate any laws or regulations
-
To infringe upon intellectual property rights
-
To transmit malicious code, spam, or harmful software
We reserve the right to terminate your access to the Service if you violate these Terms.
11. Limitation of Liability
To the fullest extent permitted by law, Comfy Companion shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products purchased through the website.
Nothing in these Terms excludes rights or remedies available under Australian Consumer Law.
12. Indemnification
You agree to indemnify and hold harmless Comfy Companion from any claim, demand, or loss arising from your breach of these Terms or violation of any applicable law.
13. Changes to These Terms
We reserve the right to update or replace these Terms of Service at any time.
Any changes will take effect immediately upon being posted on this page.
14. Governing Law
These Terms are governed by and interpreted in accordance with the laws of Australia.
15. Contact Information
For any questions about these Terms of Service, please contact us at:
📧 hello@novavellebeauty.com
